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Terms and Conditions

General Terms and Conditions of Generaltrade.sk

(hereinafter referred to as "General Terms and Conditions") The Seller in the sense of these General Terms and Conditions is the company Ing.Branislav Németh-Generaltrade., with its registered office at Porostov 101,07255,Sobrance, Company ID: 51487446, Registered in the register: Michalovce District Office, Trade Register number: 840-24688

(hereinafter referred to as "Seller").

Contacts: postmaster@generaltrade.sk
Customer service: +421903760844

Displaying products via the e-shop does not constitute a legally binding offer, but only an invitation to order. All information about the goods offered in the online store is taken from the official website of manufacturers or suppliers and from other publicly available sources.

By pressing the Order with payment button, you place a binding order for the goods placed in the shopping cart. Confirmation of receipt of your order follows immediately after sending the order and does not constitute acceptance of the order at this stage.

Acceptance of your order by us occurs upon sending an e-mail about the Acceptance of the Order.

Right to withdraw from the contract

You have the right to withdraw from the contract without giving a reason within 14 days. The withdrawal period is 14 days from the day on which you or a third party designated by you took possession of the goods, in the case of a person other than the forwarder.

Withdrawal from the contract - Consumer

The right to withdraw from a distance contract belongs to the consumer.
Only a natural person who orders goods exclusively for private purposes can be a consumer.

Withdrawal from the contract - Company

In the event of withdrawal from the contract by a legal entity (company), the exercise of the right to withdraw is assessed individually.
The goods may be used to determine their nature and properties; however, there should be no obvious wear and tear. It is necessary to consider the costs that we will incur in restoring the goods to their original condition. The buyer is obliged to compensate the seller for the costs associated with restoring the goods to their original condition and any damage to the goods (e.g. incomplete contents, worn or soiled goods, etc.). You will avoid charging these fees if you restore the goods to their original condition yourself (cleaning, assembling, proper packaging, etc.).

Given the diversity of the goods, each case of withdrawal from the contract is resolved individually.

Procedure for withdrawal

In case of withdrawal from the contract, you must inform us by sending a clear statement
of your intention to withdraw from the contract (e.g. by e-mail or letter) to the following address:
E-Mail
postmaster@generaltrade.sk

Correspondence address
Ing. Branislav Németh
Armádna 4
91101 Trenčín
Slovak Republic

You can download and use the sample withdrawal form.
Download PDF Document
Please print the completed form and attach it to the returned goods,
otherwise your shipment will not be able to be correctly identified.
In case of exercising the right of withdrawal from the contract, it is considered sufficient
if you send information about exercising this right before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we are obliged to refund all payments received from you for the purchase, including the shipping fee, if any (with the exception of additional costs incurred by you choosing a shipping method other than the most advantageous standard shipping offered by us).

Refund

We will send the money for the goods no later than 14 days from the receipt of the withdrawal from the contract, but not before the returned goods, including the completed form, have been delivered back to our department (or before you have proven that the returned goods have already been sent to us).

Unless expressly agreed otherwise, we use a bank transfer to refund the payment.
It is not possible to refund the payment by postal order or in cash. In no case will we charge you any fees for the purpose of refunding the payment.

Gifts and bonuses

If you were given a gift or bonus together with the goods, upon withdrawal from the contract, the gift contract regarding such a gift loses its effect and you are obliged to return the gift or bonus provided together with the goods.

Shipping costs for returned goods

You bear the shipping costs related to the return of the goods in full, even if the goods cannot be returned by standard shipping due to their nature.

The return shipment of the goods is individual.

Please send or deliver the goods to the following address (do not forget to enclose the completed form, otherwise the shipment will not be able to be identified):

Ing. Branislav Németh
Armádna 4
911 01 Trenčín
Slovak Republic

If applicable